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Interview Tips: Front Desk Clerk – Level 3

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3. Watch the video:



4. Read the text


Please describe your job title and primary duties
“At the inn I worked at the front desk as a front desk clerk. My job was to primarily check people in, answer phones, and take care of little problems customers would have. I checked-in customers who were arriving to stay at our hotel.”

How would you describe the application and interview process?
“The application was online. The interview was a little more extensive than average. I filled out the application and got an interview within two weeks. It was a basic interview…They want to get to know you, hear you talk, and see how comfortable you are so the interviewer can judge how you’ll be with the customers.”

5. Take the quiz
Provide the best answer based on the video

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